Provide the administrative support for the operations team. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Provide day-to-day administrative support for managers and staff
- Provide support to ensure service tickets are logged, worked, and closed timely
- Gather quotes for work as needed, ensure vendors are paid timely in accordance with polices
- Produce and assemble materials and documents needed for meetings, training sessions and presentations.
- Transcribe and/or composes letters, memos, and reports as required
- Process department mail and distribute accordingly
- Read and understand operating statements, work accurately with numbers and recap information as needed
- Maintain communications between the store managers, area managers, leadership team, and other divisions
- Create reports and spreadsheets
- Provide updates, follow-up, and involved necessary parties to ensure critical maintenance items are corrected timely
- Supervise and coordinate events and activities as assigned
- Travel up to 15% for business requirements
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- Excellent phone and communication skills, good typing, and follow-up skills
- Familiarity with Kroger Systems and ability to run reports from the applications; ability to use Service Hub, Service Now, HOVS, and Business Objects for assigned duties
- Professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to get the job done
- Customer service role model
- Self motivated, ability to organize, prioritize, plan, and meet deadlines
- Proficient in Excel, Word, and Power Point with the ability to learn new computer skills
- Ability to write reports and correspondence
Desired
- Any prior experience in supporting teams
- Any prior experience with multitasking, follow-up, and ownership responsibilities